Product Recall Procedures

---

At 24 HR Bud Delivery LLC, we prioritize consumer safety and adhere to strict product compliance standards. This product recall procedure outlines the steps we take to swiftly and effectively remove any product that may pose a risk or fails to meet Texas hemp compliance regulations.

1. Recall Triggers

A product recall may be initiated for any of the following reasons:

- Failed laboratory testing (including Total THC non-compliance)

- Contamination (microbial, pesticide, heavy metals, etc.)

- Mislabeling or packaging errors

- Consumer complaints indicating a safety concern

- Notification from a supplier, manufacturer, or regulatory authority

2. Recall Classification

Recalls are classified based on risk level:

- Class I Recall: Reasonable probability that use of the product may cause serious health consequences

- Class II Recall: Temporary or medically reversible adverse health effects

- Class III Recall: Product is unlikely to cause harm but violates regulations

3. Internal Response

Upon identification of a recall issue:

- Immediately stop sale and distribution of the affected product

- Identify all affected batches/lots using inventory and sales records

- Isolate and secure all remaining inventory

- Notify management and compliance personnel

4. Notification Process

We will notify all relevant parties, including:

- Customers who purchased the affected product (via email, phone, or SMS when available)

- Suppliers and manufacturers

- The Texas Department of State Health Services, if required

Notifications will include:

- Product name and description

- Batch/lot number

- Reason for recall

- Instructions for return or disposal

5. Product Retrieval & Disposal

Customers will be instructed to return or safely dispose of affected products. Returned products will be logged and securely stored, and all recalled products will be destroyed or handled in accordance with state regulations.

6. Recordkeeping

We maintain detailed records of all recalls, including:

- Dates and actions taken

- Quantities distributed and recovered

- Communications sent

- Final disposition of products

Records are retained in accordance with Texas regulatory requirements.

7. Corrective Actions

Following a recall, we will:

- Investigate the root cause

- Work with suppliers to prevent recurrence

- Update internal procedures if necessary

8. Contact Information

For questions regarding a recall, please contact:

24 HR Bud Delivery LLC

713-955-7373

24hrbuddelivery@gmail.com

We are committed to maintaining the highest standards of safety, transparency, and compliance for all products we offer.